What is the refund policy for cancellation or bad weather?

If the reservation is cancelled prior to (5) five business days of the event, a refund will be given minus a $20 processing charge. No refund will be given if the reservation is cancelled for any reason, including weather related cancellations, within (5) five business days of the event. No exceptions.

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1. How do I reserve a pavilion/shelter or a lodge?
2. Do I have to have make a damage deposit?
3. What is the refund policy for cancellation or bad weather?
4. How do I get/return the key for my rental site?
5. Can I stay overnight in a lodge?
6. Can I put up a canopy or have inflatables at my site?
7. Is alcohol or smoking allowed in/on city facilities?
8. What am I expected to do for clean-up after using the facility?
9. Is grilling allowed and are there grills available at my park facility rental site?
10. Who do I contact if I have an issue the day of my rental?
11. Are decorations allowed?
12. When is the shelter available for me to use on the day of my event?
13. Can I change my rental after I pay for the shelter and a permit is issued?
14. Are there restriction on catering?
15. What is included in my rental?
16. What activities do I need a City permit for?